Shipping

Shipping Policy

At Thesis., we’re committed to delivering carefully curated fashion and accessories to your doorstep as quickly as possible.

Processing Time

Most orders are processed within 1–5 business days before shipping. Processing times may vary during holidays, promotions, or periods of high order volume.

Shipping Times

Because many of our products ship directly from our trusted supplier partners, shipping times may vary by item.

Typical delivery times are:

United States: 5–12 business days
Some specialty or pre-order items may require additional time.

Estimated delivery dates are provided whenever possible but are not guaranteed.

Multiple Shipments

If your order contains multiple items, they may arrive in separate packages and on different days. This allows us to ship products from the supplier best suited to fulfill each item.

Order Tracking

Once your order ships, you’ll receive a confirmation email with tracking information when available.

Shipping Delays

While we strive to meet estimated delivery times, delays caused by weather, carrier issues, customs processing, or other circumstances beyond our control may occur.

Incorrect Shipping Information

Please verify your shipping address before placing your order. We are unable to guarantee replacement or refunds for orders shipped to an incorrect address provided at checkout.

Lost or Damaged Packages

If your package arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We’ll work with the shipping carrier and our supplier to help resolve the issue.